ISN is an industry leader in knowledge management services to the Public Sector. We specialize in providing full life cycle information management services across large scale government programs and functions, and we help our clients leverage and utilize enterprise data to meet their missions while ensuring the highest level of information security. ISN’s history includes extensive experience in knowledge management that spans a diverse range of programs and scopes. ISN offers full capability to collect, organize, and maintain data and records in native formats and systems as well as in recently deployed state of art systems and cloud environments. This includes the development and use of sophisticated data management systems and databases, as well as specialized software solutions including Laserfiche, Kofax, Concordance, Documentum, iPRO, and many other tools.
Our knowledge management expertise includes the following offerings:
- Litigation Support Services
- Records Management (Physical and Electronic)
- Information Management Program Management
- IT System Implementation and Maintenance
- Quality Assurance and Analytical Support
ISN supports the Securities and Exchange Commission (SEC) and United States Department of Justice (DOJ) on large-scale litigation support contracts, and has also developed a strong portfolio of similar work for numerous other agencies, including USAID, and FDA. Our experience using diverse software for litigation support, such as Concordance, Lexis-Nexis, iPRO, and LAW, along with our refined SOPs for both physical and electronic file maintenance, are readily applied to new programs. ISN tailors solutions to each client’s specific environment to account for the differences that make each organization unique. Our thorough Quality Review process includes exhaustive measures for verification of completion, accuracy, and organization. ISN has processed over 250 TB of data for numerous federal litigation support programs and has a proven track record of timeliness and quality our services.
Our expertise in secure document handling, data imaging, data conversion, electronic and physical data storage, and digital data management goes hand in hand with the need to house, transform, and share data across all channels. ISN is well-versed in a wide range of hardware and software associated with data management; our solutions are designed to tailor fit client’s available resources, budget, quality concerns, and specific work order requests. The end goal is to provide our clients with a solution that is low-risk, low-cost, and quickly installed.